[Resolved]  OneAssist Consumer Solutions Pvt. Ltd — Insurance for mobile handset not received

Address:Mumbai City, Maharashtra, 400059
Website:www.oneassist.in

Date of incident:
29 may 2016

Description:
My handset mi5 was covered under insurance from www.oneassist.in at the time of purchase of the handset. My device stopped working due to accidental liquid damage (Which was covered under insurance from the service provider). I had raised a claim request for repair of the device on 30 may 2016.

Oneassist picked up my handset in june and asked me for additional money for repairs in july. They have still neither repaired my handset nor given me any indication of a correct date of return of the handset.

I want them to refund the claim amount (Which is the cost of the device) which is covered under my insurance contract. Also since i have already waited for 3 months, i need this to be resolved sooner.
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Nov 12, 2016
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2016
OneAssist Consumer Solutions Customer Care's response
Dear Rashmi,

Greeting from OneAssist….!

Your case has been resolved and communicated to you separately. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]

Regards
OneAssist
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