[Resolved] OneAssist Consumer Solutions Pvt. Ltd — Insurance for mobile handset not received | |||||
Date of incident: 29 may 2016 Description: My handset mi5 was covered under insurance from www.oneassist.in at the time of purchase of the handset. My device stopped working due to accidental liquid damage (Which was covered under insurance from the service provider). I had raised a claim request for repair of the device on 30 may 2016. Oneassist picked up my handset in june and asked me for additional money for repairs in july. They have still neither repaired my handset nor given me any indication of a correct date of return of the handset. I want them to refund the claim amount (Which is the cost of the device) which is covered under my insurance contract. Also since i have already waited for 3 months, i need this to be resolved sooner. Was this information helpful? | |||||
Nov 12, 2016 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Oct 12, 2016 OneAssist Consumer Solutions Customer Care's response Dear Rashmi, Greeting from OneAssist….! Your case has been resolved and communicated to you separately. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected] Regards OneAssist | |||||
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+91 80 8033 3333 [Customer Service]
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