[Resolved] OneAssist Consumer Solutions Pvt. Ltd — Mobile handset claim delayed | |||||
My relationship number is 973924 and claim number is SR#1815460. The reason I am writing to you is that my claim has been delayed for very long.I didn't even get a courtesy handset from their end for the interim period. Going by the company's tagline "Live Uninterrupted", my life has come to a dead end, being without a phone.I am facing huge emotional turmoil due to this and would not mind taking this case to the court of law if prompt action is not taken from their end. Every time I call the customer service for claim status they tell me that the claim is pending for insurance company's approval and would take maximum 48 hours. All my friends who have used their service tell me that they are fraudsters. Was this information helpful? | |||||
Jun 8, 2017 Complaint marked as Resolved Little late..but better late than never OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support May 29, 2017 OneAssist Consumer Solutions Customer Care's response Dear Vaibhav, Greetings from OneAssist..! We are aware about your case and are in touch with you on Facebook. Please be assured that our team is already working on your case and will get back to you soon with a resolution. We apologize for the inconvenience caused and appreciate your patience in the interim. Regards Sagar Team OneAssist | |||||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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