[Resolved] OneAssist Consumer Solutions — Received damaged handset from service or claim | |||||
Hi., my mobile get damaged due to silp from my desk and screen broken i filled for claim and they pickup my phone it got repaired when i received my phone new display was broken in side glass they fitted a damaged display. as soon as i received my phone within five minutes i booked new complaint that i received a damaged handset they telling withing 4-5 working days we will pickup your handset till now 22 days gone no pickup has been done. every time i call they tell me within 2-3 days we will pickup your handset they promise me for 6 times. they are just making us fool wait and wait till our policy expired and mobile warranty expired also. Never tell any one for take insurance from oneassist. Was this information helpful? | |||||
Aug 17, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jul 07, 2017 OneAssist Consumer Solutions Customer Care's response Dear Hiren, Greetings from OneAssist..! We are very sorry to hear about your experience and regret the inconvenience caused to you. We have forwarded your details to our team and they shall update you with the current development on your case. We appreciate your patience in the interim. Regards Sagar Team OneAssist Verified Support Jul 07, 2017 OneAssist Consumer Solutions Customer Care's response Dear Hiren, Greetings from OneAssist..! We've shared the status over the call. Hope your query was addressed. Regards Sagar | |||||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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