[Resolved] OneAssist Consumer Solutions — refund 1399/-, i don't want your offer, protection or membership.

[Resolved] OneAssist Consumer Solutions — refund 1399/-, i don't want your offer, protection or membership.

D Dwaraka Nath Chandra from Sainthia, West Bengal

Hey, i am dwaraka nath chandra. On 06/02/19, i have received one call for axis bank for card and bank account protection services from one assist, they said what the services protected, but i not need any of your protection or membership.in the call, i was listening what they said but after some time they said me that their survey has complete, and tell me to click 1, without realising anything, i pressed 1 according to her. There after, 1399 rupees has been debited from my axis bank account. They registered my [protected] no. I do not want any membership or protection from you. So, please & please refund 100% money. The money is so important for me. Thank you. Was this information helpful? No (0) Yes (0)
Feb 15, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Feb 08, 2019 OneAssist Consumer Solutions Customer Care's response Dear Dwaraka, Greetings from OneAssist! We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3959059. Your amount 1399/- will be credited in bank account within 5 to 7 working days. Regards, Devendra, OneAssist, Social Media Team. Feb 09, 2019 Updated by Dwaraka Nath Chandra Hey please and please Return my money . I have fill the form for college with this money . Immediately refund my money. Feb 09, 2019 Updated by Dwaraka Nath Chandra I have to fill the form for college with the money you had debited without any cause. Refund100% within 24 hours.
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