[Resolved]  OneAssist Consumer Solutions — refund against cancellation

Address:	Gurgaon, Haryana, 122016
Website:	oneassist.in

Hi,

My name is rajat saini. I purchased one hdfc credit card from paisa bazaar.
Automatically i got deduction of 1399 rupees from credit card for one assist insurance subscription on 28 august.

One 29th i lodged complaint to unsubscribe subscription. My complaint reference number is 3497624. Customer executive said with in 4-5 days we will refund your money. For assistance we will call u up.

Their customer care called me on early morning or at in late evening. When i called back, they usually said no issue sir, wait for the 4-5 days. These absurd things they carried out for 7 days.

Today (6th august) their one of executive called me, and said we tried calling you on daily basis for cancellation on daily basis but you did not respond. Now we could not be able to refund the money...!!

What the hell. They neither mailed nor messaged me that they tried to call me. Even i tried to called them to follow up.

Please please lodge a complaint against one assist. Totally fake company fake words.
Totally fed up with this response,.