[Resolved]  OneAssist Consumer Solutions — Refund

Address:

249403

Ear sir,

My self sulinder kumar (Mob.:- [protected])

I had activate the plan of card lost on 02, 03/072017 on the befall of your representative commitment. She tell me that if i cancel the plan then the full refund of amount in my account.
On 04/07/2017 1899 rs. Are detected from my credit card and same day i place the call to your customer care for cancel the plan and he had tell me for wait for 48 hrs. For call of cancellation department.
I had wait for 48 hrs. But the call not come.
I contact again to your customer care and he tell me for wait again for 48 hrs. For call of cancellation department.
I had wait again and cancellation department call me and he tell me that the cancellation had placed and the final call will be come within 24 hrs. Please wait.

I had wait again.
On saturday one more call from your cancellation department had come and he ask me for my account no., name and ifsc code,
I had give him and he tell me that the full amount of 1899 rs. Will be credit on your account within 7 days.

But sir, today one more call from your cancellation department had come and she tell me the if in cancel the plan then it is not conform that how much amount will be refund in your account. She tell me that may be no any amount had refund to you.
She talk me 30 minutes and i always tell her for refund my amount.
She tell me that if she cancel the plan then all had lost i. E my amount as well as my plan.

Please help me sir,
I would like to refund my amount asap.

Thanks,
Sulinder
R. Mobile no. : [protected]