[Resolved] OneAssist Consumer Solutions — refund my money | |
Dear oneassist I am upendra mohanty, i'm using hdfc credit card since last one week, and card number ending with 1387. My account is activated with one assist mfee and charged amount rs 1299 without my knowledge on date: 01/08/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/- Name : upendra mohanty Customer id - 2475804 Mobile no - [protected] Was this information helpful? | |
Sep 16, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Aug 14, 2017 OneAssist Consumer Solutions Customer Care's response Dear Upendra, Greetings from OneAssist..! We regret for the inconvenience caused to you and apologize for any misinformation given to you. As per our records, we can see that your cancellation request is already been processed vide a Service Request number 2239836. The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Deepali Team OneAssist | |
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