OneAssist Consumer Solutions — refund not given by company

gaurav.bbatra

from Lucknow, Uttar Pradesh

Address:

Mumbai City, Maharashtra

Hi,

I had taken the plan for my 4 home appliances, in the year 2018, i raised the complaint about my ref in the month of oct 2018 against complaint number 3645921 engg visited at my place and found duct of ref is defective which need to be replaced. On 06th nov my complaint has been closed as mentioned remark that part is not available with brand and refund to be processed as per norms, but till date i didn't get any amount from the company side kindly look into the matter and do the refund asap.

Regards,
Gaurav batra
[protected]

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OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Oct 11, 2019

OneAssist Consumer Solutions Customer Care's response Dear Gaurav,

Greetings from OneAssist!!!

We regret for the inconvenience caused to you.

We have forwarded your details to our team and you should expect a call within 24 hours.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

Oct 22, 2019

Updated by gaurav.bbatra Still my complaint is pending very disgusting that no one bothered in the company for customer issue very much disappointed.