OneAssist Consumer Solutions — refund not received from oneassist consumer solutions

Sachu258

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra
Website:	www.oneassist.in

On 07 september i got call from oneassist operator for asking of renewal of my yearly plan. The operator i talked with said that the renewal plan is of 1399 rs. And out of which 399 rs will refund to you as special offer. And the refund will be credited with in 7 working days.

I decided to renew my plan and said yes to renew my yearly plan. But since then i havn't received my refund of 399 rs till date. I contacted one assist customer 5-6 times and had chat with them too but every time they were saying that your refund is in process and it will get credited to you within 4-5 days.

I am very disappointed in the service provided by oneassist.
Is this how one assist firm fool their customers..??

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OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Nov 14, 2017

Updated by Sachu258 Still no response from Oneassist company.
My oneassist Relationship ID is 1282378
And Name is Sachin Bitale.
I want my refund back as soon as possible.

Nov 17, 2017

Updated by Sachu258 Even on consumer Forum website i have not received any response from Oneassist solutions.
This is very frustrating and disappointing.