[Resolved] OneAssist Consumer Solutions — refund of membership amount | |
This is regarding the complaint posted on the below link. https://www.consumercomplaints.inoneassist-consumer-solutions-refund-of-membership-amount-c1756769 Since i didn't get any reply for my update, i am creating this new complaint. Only half of the deducted amount was refunded to my account. I have asked to refund the whole amount rs.1399 to my account instead you have sent only rs.700. Who will send the remaining amount? Why you people are cheating us again and again? From last two years i'm contacting you to cancel the plan but you people never done it. Every time i need to contact you to cancel the plan then you are returning only half of the amount. Then what's the purpose of contacting you every year to cancel the plan permanently? This year also you have done the same thing. Useless service. By seeing this website i came to know that you are cheating more people like me. Strictly return the remaining amount rs.699 to my account within a week otherwise i have to take necessary action on your fraud company. Was this information helpful? | |
Jan 7, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Nov 27, 2017 OneAssist Consumer Solutions Customer Care's response Dear Merci, Greetings from OneAssist..! We are very sorry to hear about your experience and regret the inconvenience caused to you. We have forwarded your details to our team and they shall update you with the current development on your case. We appreciate your patience in the interim. Regards Brijesh Team OneAssist. Verified Support Nov 27, 2017 OneAssist Consumer Solutions Customer Care's response Dear Merci, As discussed over the call, we have forwarded your details to the relevant team and will update you soon regarding the refund. Please help us by bearing with us. Regards Brijesh Team OneAssist. Verified Support Nov 29, 2017 OneAssist Consumer Solutions Customer Care's response Dear Merci, We have shared the status over the call regarding the refund amount. The amount will be processed soon. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected] Regards Brijesh Team OneAssist. | |
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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