OneAssist Consumer Solutions — refund of money after cancellation of one assist m-wallet plan

Address:

799001

I lodged a complaint to cancel one assist m-wallet plan on 27/09/2017. They sent me reply on 28/09/2017 that they cancel my plan of this m-wallet and refund the money rs. 1899/- with in 7 days. My service request no. Is 2393570. There after about 1 month gone till date no communication made by oneassist company regarding refund of money or not any cheque sent to me from this company. Therefore i would request you refund my money to my axis bank account no. [protected] from which the money deducted or send me any cheque. I am sending the screenshot of complain and the reply.