OneAssist Consumer Solutions — refund the card protection plan fee

Address:	Mumbai City, Maharashtra
Website:	www.oneassist.in

Plan name : enhanced wa power single plan
Relationship id : 3775510
Service request no. 2971885

Received a sms that rs 699 will be refunded within 7 days but the actual plan fee debited was rs 1399. Why you keep the 700?

I went through your refund policy it is mentioned that the lookout period is 30days and the plan fee will be refunded if the cancelation request is made within this period.

Fyi the plan was activated on 7th feb and i requested the cancellation on 15th feb via email. The mail was sent from my registered mail id to [protected]@oneassist.in.

As there was no response i bought the issue to this forum on 9th march. So i requested the cancellation during the lookout period and i haven't registered any of my cards with one assist.

Refund the money you debited from my account.