OneAssist Consumer Solutions — Refuse to repair led

Address:B3/403, STAFF QUARTER, GMERS MEDICAL COLLEGE AND HOSPITAL., Near Government Polytechnic College, Hadiol, Road, Sahakari Jin, Himatnagar.

I ordered IFFALCON 43INCH 4K LED TV on Flipkart ON 27/09/2022 also buy one assist Complete Appliance Protection plan. my plan activate on 5/10/22.
my LED got accidentally damaged on 21/11/22 and I raise a service request. and my service request accepts by them after a couple of tries.

After 2 days Service expert Mr.Shabbir Shaikh_OA ([protected]) call me to send an LED picture and I send him my led picture throw WhatsApp.

After 2 days when I call OneAssist helpline Number to Repair my led, they told me that my LED Panel got Damaged and we will not Repair / Replace Led Panel, they offer approx (BR) Inr7200/- For this.
But when I ask the led Panel Price they told me something like 14000 INR. If the Repair cost is approx 14000 then why I should take 7200 INR.
I Didn't want any Cash Amount, I Just Want to repair My LED tv. but they refuse to repair my led tv.
Service request id 18098247
Membership ID - [protected]
Name - Riteshkumar Kiritbhai Patel
Address -
B3/403, STAFF QUARTER, GMERS
MEDICAL COLLEGE AND HOSPITAL.,
Near Government Polytechnic
College, Hadiol, Road, Sahakari Jin,
Himatnagar.
Himmatnagar 383001 Gujarat.

Flipkart buying Details
Order ID: OD[protected]
Order Date:[protected]
Invoice Number # EAAAAX[protected]
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