[Resolved]  OneAssist Consumer Solutions — reg-cancellation and refund

Hi,

This is ramya. I'm using hdfc credit card. Without any intimation you have deducted the amount of rs. 1899 from my credit card.

As last year also i requested you to cancel but you have said that the plan will be cancelled in one year but now it was again repeated and saying that auto renewed without my approval or even not intimated.

Kindly cancel this plan and request you to refund the amount of rs. 1899. This is unacceptable that you have been repeating the same.

Deducted date : 31/08/2017.
Credit card number: [protected]
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Oct 7, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Sep 06, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Ramya,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Deepali

Team OneAssist
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