[Resolved]  OneAssist Consumer Solutions — regarding claim

Address:Yamuna Nagar, Haryana, 135002
Website:www.oneassist.in

At the time of insurance the company not cleared their terms and conditions very well. They mentioned the a spare handset will be given to the customer during the period of customer handset in service center. But at that time company did not gave me any handset at first time i claimed. The claim was closed by my side as company harassed me. Now i filed claim again so the company making me fool again now and showing there huge formalities with was not mentioned at the time of insurance. Please take some action against this company making fool or customer.
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Aug 17, 2018
Complaint marked as Resolved 
No any step taken by company to resolve my problem as they did earlier only arguments with the customer.
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Aug 12, 2018
Updated by Attri Vijay
It is a fraud company making fool of customers.
Verified Support
Aug 13, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Customer,

Greetings from OneAssist!

We regret the inconvenience caused. We request you to share your membership ID details on [protected]@oneassist.in or Inbox us on Facebook or Twitter. So that, we can assist you in your case.

Regards,
Devendra,
Team OneAssist.
Aug 14, 2018
Updated by Attri Vijay
2963985
Aug 14, 2018
Updated by Attri Vijay
Totally fraud company I will never buy it's plan again. Totally upset from the service. As I will uploaded my documents earlier I will not upload them again and again. Repair my handset or return my money back.
Aug 17, 2018
Updated by Attri Vijay
The problem is not resolved yet.
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