[Resolved] OneAssist Consumer Solutions — Regarding deactivation of my wallet assist privilege plan. Relationship number: 473920 | |||||
I had a wallet assist membership with the below details: Relationship number: 473920 Membership id: [protected] On 24th may, 2017, i had explicitly called up the customer care and requested to cancel my service. However, the service was still renewed and an amount of rs-1799 was deducted from my credit card without my knowledge. This is just unacceptable behavior on the part of the company. I request that the service be immediately terminated and a full refund of the paid amount should be made in this regards. Regards, Nilesh shah Was this information helpful? | |||||
Aug 4, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jul 03, 2017 OneAssist Consumer Solutions Customer Care's response Dear Mr Shah, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. As per your request, we have cancelled your plan vide service request No. 2122082. The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards Deepali Team OneAssist | |||||
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