OneAssist Consumer Solutions — Regarding insurance

Ashutosh1030

from Robertsganj, Uttar Pradesh

Mar 19, 2022

Address:

Gaytri nagar colony samne ghat lanka varanasi

I was purchased a insurance policy from one assist. It cover all the accidental and liquid damage. Now I placed a claim regarding my 📱 phone .my phone is broken and drop into the water. Now they said the because of your negligence we can not pass the claim.
Thank you
Ashutosh singh (Advocate)
[protected]

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Mar 21, 2022

Verified Support

Dear Ashutosh, We regret the inconvenience caused. This is not the experience we want for anyone. Allow us to rectify this. Please provide us your details via this link http://survey.webengage.com/ws/~1qq44ps along with the code MAR05MA0304 & our team shall look into your case and connect with you within 48 working hours - Andreya, Team OneAssist.

Ashutosh1030's [Complaint's author] reply, Mar 29, 2022

service request no. #13850786
Membership id-1010048927
Ashutosh singh
9455941030