[Resolved]  OneAssist Consumer Solutions — regarding mobile damage claim

Address:New Delhi, Delhi

I have a mobile phone claim. All claims document submit from one assist portal but one assist team raised number of two (2) quaries against my mobile claim. Im answering total quaries from my end but there is again raised one quary from my mobile claim. Im answering again from his one quary but i cant answering because one assist portal is not working properly i am not write to answer from one assist portal. One assist portal not working. Im calling from one assist customer support but there is no responce to me. I am allready maild his company email id and calling again and again and one assist app chat also but they are totaly hareshed me. One assist team all tha time could me wait and wait but i cant wait. Im totaly facing the big problem.

So please setteld to my mobile claim on urgent basis.
Calim no. Sr#3128896
Membership id.[protected]
Was this information helpful?
No (0)
Yes (0)
Jun 13, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
May 08, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Customer

Greetings from OneAssist..!

We are very sorry to hear about your experience and regret the inconvenience caused to you.

We have forwarded your details to our team and they shall update you with the current development on your case.

We appreciate your patience in the interim.

Regards

Sagar

Team OneAssist
Verified Support
May 08, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Customer

Greetings from OneAssist..!

We tried calling you many times. But couldn't connect. Please call our toll free number[protected]. Our team will assist you.

Regards

Sagar

Team OneAssist
May 08, 2018
Updated by sumit@golu
You are(one assist) calling me only one time that time i am not picking the phone. Then i am immediately call your (one assist) landline number and you customer support toll free number also but there is no responce to me.

Regards
Sumit Gupta
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OneAssist Consumer Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    4065
    Pending
    140
    Resolved
    3094
    OneAssist Consumer Solutions Phone
    +91 80 8033 3333 [Customer Service]
    +91 22 4298 3000 [Corp Office]
    OneAssist Consumer Solutions Address
    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
    View all OneAssist Consumer Solutions contact information