| Address: | 305, Megamall, Surendranagar, 363001 |
Hi this is haresh dabhi,
I have purchased oneassist full cover plan of rs. 999 for my mobile from the mi.com on 5th of the september. Now due to some audio output problem i have replaced the phone and got new phone on 10th of september.
Due to same problem i have returned the new replaced phone on 21 of september and got refund from the mi.com. After raise the refund request to mi, i have called to oneassist to cancel my plan as i have already return the device for which i have purchased the plan.
I have talked to customercare and higher authority for the same, but the didn't give me the proper answer and refuse to give me the refund.
If i do not have such a product for which i have purchased oneassist plan, then why i keep the plan. And its just passed 15 days from the date of purchase.
Details of the person whom i talked
=
Call center agent
Anil
Higher authority
Robby
My details
=
Name
Haresh dabhi
Mobile number
[protected]
Email
[protected]@ymail.com
Thanks,
Haresh dabhi Was this information helpful? | 
I got a message saying Rs.1137 two times on my credit card without my permission please refund the following money and stop doing this things.
Getting people money with out authority and permission doesn't seem right