[Resolved]  OneAssist Consumer Solutions — regarding the settlement amount & service

Address:Bikaner, Rajasthan, 334401
Website:oneassist.in

S. R. No. 3102400 and reg mo. [protected]
Sir,
When i purchased the insurance then the customer executive told me the how much amount will you get for the settlement
1. Actually according to the company if my mobile's repairing estimate is 80% or more than the company will give me settlement according to the mobiles market value and my mobiles market value now 23k-25k

2.in claim procedure sometimes the customer executive didn't provide me the correct information about the mail and uploading sometimes they send me the wrong message regarding the uploading the document and date for the uploading
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Jun 18, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
May 14, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Karamveer,

Greetings from OneAssist...!

We are sorry to hear about your experience and regret the inconvenience caused to you.

We have forwarded your details to our team and they will get in touch with you shortly for the same.

We appreciate your patience in the interim.

Regards

Deepali

Team OneAssist
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