OneAssist Consumer Solutions — Regarding wallet assets

Address:Mumbai City, Maharashtra, 400059
Website:www.oneassist.in

I already a member of one assist from year 2014 and my relationship number is 459394. During first year they charged 1299 with my acknowledgement. After that May 25, 2016 received mail regarding payment for this year. So i have contacted one assist and informed them to cancel my service. But they charged my card without my permission, so i have contacted them again and requested them to refund my money but they are not ready to refund my money. So please take action for this issue.

Relationship No.: 459394
Plan : Power Individual
Valid up to : 09/06/2016

Thanks & Regards
Prasanth .J
Phone: [protected]
Was this information helpful?
No (0)
Yes (0)
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Mr. Prasanth,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are working on your case and we will keep you posted on any development in your case.


Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]


Regards,
Team OneAssist
Dear Prasanth,

Greeting from OneAssist...!

We have process the refund from our side, the amount will be credit back to the same account from which it was debited. Incase if you have not received the refund please share the back/ card statement.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]

Regards,
Team OneAssist

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OneAssist Consumer Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    4065
    Pending
    140
    Resolved
    3094
    OneAssist Consumer Solutions Phone
    +91 80 8033 3333 [Customer Service]
    +91 22 4298 3000 [Corp Office]
    OneAssist Consumer Solutions Address
    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
    View all OneAssist Consumer Solutions contact information