[Resolved] OneAssist Consumer Solutions — Rejection of claim by a false reason | |||||
Hello! My claim has been rejected by the insurance company by a false reason. I was informed by an executive that my claim has been rejected, and the reason mentioned was "willful negligence" I object the Reason given by the company. As it was not a willful negligence it was a clear accident. As well as i would like to bring this to notice that no one will perform such an action that had to be stated as "willful negligence" and waste their time and hard earned money by purchasing an insurance plan. I request one assist to kindly reconsider my claim. My details: Name: Akshat Sharma Relationship no. : 1567243 Membership ID : [protected] Was this information helpful? | |||||
Jul 15, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support May 19, 2017 OneAssist Consumer Solutions Customer Care's response Dear Akshat, Greetings from OneAssist..! We are very sorry to hear about your experience and regret the inconvenience caused to you. We have represented your case to the Insurance company and are awaiting for a decision from them. Please be assured our team will keep you posted about the same. We appreciate your patience in the interim. Regards Deepali Team OneAssist Verified Support May 19, 2017 OneAssist Consumer Solutions Customer Care's response Dear Akshat, Greetings from OneAssist..! Our team had called you and have updated you on the case. Please be assured that your claim has been represented again to the Insurance company. We appreciate your patience in the interim. Regards Deepali Team OneAssist Verified Support Jun 02, 2017 OneAssist Consumer Solutions Customer Care's response Dear Akshat, Greetings from OneAssist..! We tried calling you on your registered number, but you were not reachable. We request you to share your alternate number or suitable time with us to contact you. Regards Deepika Team OneAssist | |||||
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