[Resolved] OneAssist Consumer Solutions — relationship number 1586344-deactivate

vijaykannan12032

Address:

Mumbai City, Maharashtra, 400059

I gave permission for a year for activation.. but for the third year you are taking money without my permission.. i need my account to be deactivated first and i need my refund.
This is unfair cheating, for every transaction you should get approval, after all its my money. Its not bank or you can do autopsy my money. I never gave such permission. Please do the need ful
Relationship no: 1586344
Name :vijay kannan

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Feb 3, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jan 03, 2020

OneAssist Consumer Solutions Customer Care's response Dear Vijay,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist