[Resolved] OneAssist Consumer Solutions — renewal of contract without my consent | |||||
Dear sir/madam You have activated my credit card protection plan without my consent last year also you did same. Is there no policy in your company that before renewal you will ask the consumer if he would like to continue or not. I would like to have my renewal amount refunded as it is against rule setup by government that u cannot charge any consumer without his/ her consent. Kindly refund my renewal amount asap Thanks Kanchan Was this information helpful? | |||||
Sep 20, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Aug 20, 2018 OneAssist Consumer Solutions Customer Care's response Dear Kanchan, Greetings from OneAssist! We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3466964. Your amount 1899/- will be credited in bank account within 5 to 7 working days. Regards, Devendra, Team OneAssist. | |||||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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