[Resolved] OneAssist Consumer Solutions — renewal of m-wallet plan and refund the plan value

Arpita Datta

from Guwahati, Assam

Address:

West Tripura, Tripura, 799001

I recieved a sms from axis bank that my acount no. Has been debited by rs. 1899/- on 27/09/2017 just few minutes ago for renewal of one assist m-wallet plan. But my plan is valid upto 28/09/2017 and i don't need to renew this plan. Today i have lodge a complain about not to renew this wallet assist or m-wallet plan by consumercomplaints.in. So i request you to cancel this plan asap and refund my amount rs. 1899/- to my axis bank account from where it was deducted. My relationship no. Is 1339153. Again i don't need any such kind of bogus plan. So cancel my relationship with one assist company.

Was this information helpful?

No (0)

Yes (0)

Oct 29, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Sep 28, 2017

OneAssist Consumer Solutions Customer Care's response Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2393580 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)