[Resolved]  OneAssist Consumer Solutions — renewed without my consent

Address:New Delhi, Delhi

Dear concerned,
This is regarding the policy which has been renewed without my consent and the amount has been debited from my credit card. Same incident previous year too. Then the customer care executive said to me that it will not be renewed without your consent. There will be a call before renewal.

Hereby i request you to reimburse my debited amount or let me know if i have to complain toi any other statutory body for my grievances.

Thanks,
Sudarshan kumar jha
[protected]
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Jan 15, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Dec 01, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Sudarshan,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 2615592 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist.
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