OneAssist Consumer Solutions — Reopen my complaint it was not solved yet

OneAssist Consumer Solutions — Reopen my complaint it was not solved yet

S See.Ma468

I already rised a complaint that i am not interested to extend the plan. And i am already told same thing to your team via call.she told it will be refunded but not be refunded. May i know when it will be refunded. Was this information helpful? No (0) Yes (0)
OneAssist Consumer Solutions customer support has been notified about the posted complaint. Oct 09, 2020 Updated by See.Ma468 I have already check my account still i didn't Credit my money yet. May I know the reason of lagging in the process.
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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Seema,
Please allow us 24 working hours to check the delay in refund being credited. In the meantime, we advice you to check the account from which the amount was debited, if the same amount has been credited in that same account or not. Your patience in the meantime is highly appreciated - Nitesh, Team OneAssist

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Seema,
As per your conversation with our team, the plan was cancelled and refund of Rs. 999 with Service request #SR7299935 was raised. We shall again advise to check your account and wait for another 2 - 3 working days for the same to reflect - Nitesh, Team OneAssist