[Resolved]  OneAssist Consumer Solutions — Request pending for relation ship no-921595

Address:411057

I have given my damaged phone to one assist and it took 3 months to repair (Damage Screen) and after repair also phone was not working properly (Receiver not working- not able to hear opponent) and for this i gave request 1 month back (13 Aug 2016) and till now no one has came up to pick up damage phone nor the curtsy handset is provided.

every time I call one assist these guys say that now we are escalating you request and it will be completed in next 48 hours but till now from last 1 month 48 hours is not yet come and I am still waiting.

very poor service and management.

Regards:-
Luv Kohli
M- +91-[protected]
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Oct 26, 2016
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Sep 23, 2016
OneAssist Consumer Solutions Customer Care's response
Dear Kohli,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are working on your case and we will keep you posted on any development in your. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]



Regards,
Team OneAssist
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