OneAssist Consumer Solutions — request to deactivate my oneassist plan

Hi OneAssist,
Last year I asked one of the customer care employee to deactivate my plan.On the contrary he kept on asking me why I want to deactivate and didn't do it? So I am posting this complaint. Kindly deactivate and refund my amount.If your team can debit without my consent, they can credit it as well.My Relationship Number:230221
Regards
Raj
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