[Resolved] OneAssist Consumer Solutions — Rs 1399 deducted from my account without any acknowledgement and membership

Swapnil Kudalkar

from Mumbai, Maharashtra

Dec 25, 2021

Address:

dandpada, khar west

I am receiving
Dear Customer, your OneAssist Card Protection membership no. [protected] of Rs 1399 will be renewed on 27/12/2021, from your ICICI Bank [protected]@@@@@@@@@@@@@@@@ wish to cancel it, visit weurl.co/mj8g1W. T&C apply.
This message and also the amount specified is been deducted every year without any acknowledgement. I haven't done any membership for this.
Please cancel this membership and refund my amount asap.
Thanks

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Feb 6, 2022

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jan 03, 2022

OneAssist Consumer Solutions Customer Care's response Dear Swapnil, We have escalated your concern to the relevant team and our team will connect with you within 24-48 working hours - Andreya, Team OneAssist.

Verified Support

Jan 03, 2022

OneAssist Consumer Solutions Customer Care's response Dear Swapnil, As checked in the system Membership ID – [protected] [Enhanced WA Privilege Single Plan] is inactive in the system as per your confirmation of Cancellation of the Plan - Andreya, Team OneAssist.