[Resolved]  OneAssist Consumer Solutions — rs-2499/- deducted from my credit card to one assist plan

Address:Thiruvananthapuram, Kerala

Hello,

I have found that rs-2499/- deducted from my credit card to one assist plan. Without my permission. This is a serious issue as i havn't agreed to continue this plan and this not acceptable to deduct the money without intimating me. Please cancel this plan refund my money.

Please deactivate and refund my money asap
Date of incident : 08/06/2018
Hdfccredit card no. Xx3616
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Jul 15, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Jun 13, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Anjali,

We apologize for the inconvenience caused to you.

We request you to kindly mail us your customer Id at [protected]@oneassist.in so that we may be able to help you process the cancellation.

Awaiting your response,

Regards,

Deepali,

Team OneAssist.
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