[Resolved] OneAssist Consumer Solutions — Samsung mobile on next

Pravinchandra Solanki

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400059

Service request no. 1772085
Dear all
Very disappointed with services, since the date I submitted my claim it took more than 2 months to just decide weather to approve claim or not, after number of follow up finally they sent mail that we have rejected your claim.
They didn't even provide temporary handset as they promised while accepting money.
Requesting you all please boycott this company
They don't even know under what circumstances we should approve or reject claim.

Worst service ever ever I have received
I met them personally in their office they apologized for lack of service they provided
What I will do with their apology ?
Who will compensate my loss
So conclusion is boycott this company

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May 7, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Apr 06, 2017

OneAssist Consumer Solutions Customer Care's response Dear Mr Solanki,

Greetings from OneAssist..!

We are very sorry to hear about your experience and regret the inconvenience caused to you.

We have forwarded your details to our team and they shall update you with the current development on your case.

We appreciate your patience in the interim.

Regards

Deepali

Team OneAssist

Verified Support

Apr 06, 2017

OneAssist Consumer Solutions Customer Care's response Dear Mr Solanki,

Greetings from OneAssist..!

Our team had called you and informed you the reason of rejection.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Deepali

Team OneAssist