[Resolved] OneAssist Consumer Solutions — Self shipping charges for courier amount refund device claim service request # 2093540 | |||||
Vendor pick up was assigned but they were unable to collect my device as my pin code was non servicble area so i asked to shipped the product manually and promised to refund curior charges, i already sent the curior recipt to the logistic department, they assured the refund is in process but not credited yet, i have contacted multiple times regarding this issue, but no valid supoort is still given, please help Was this information helpful? | |||||
Aug 17, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jul 13, 2017 OneAssist Consumer Solutions Customer Care's response Dear Rahul, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you & appreciate your patience. Thank you for sending us the courier receipt. However, we are unable to find any details, requesting you to kindly share the customer ID or registered mobile number. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Deepali Team OneAssist Verified Support Jul 13, 2017 OneAssist Consumer Solutions Customer Care's response Dear Rahul, Greetings from OneAssist..! We are very sorry to hear about your experience and regret the inconvenience caused to you. We have forwarded your details to our team and they shall update you with the current development on your case. We appreciate your patience in the interim. Regards Sagar Team OneAssist | |||||
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