[Resolved]  OneAssist Consumer Solutions — Service Request # 1829440

Address:Bangalore, Karnataka, 560066

My claim request has been rejected by the company stating not proper care was taken. How the company knows I have taken proper care or not. It is an accidental damage and company has to approve my claim. What is the use of taking a protection plan if the company can reject the claim as they want.
This is very disappointing.
My plan was against the MI protection plan for MI Note 3
Was this information helpful?
No (0)
Yes (0)
May 7, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Mar 31, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Customer,

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

Looking forward to hear from you.

Regards

Deepali

Team OneAssist
Complaint comments 

Comments

Company is fraud keeps changing due dates..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OneAssist Consumer Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    4065
    Pending
    140
    Resolved
    3094
    OneAssist Consumer Solutions Phone
    +91 80 8033 3333 [Customer Service]
    +91 22 4298 3000 [Corp Office]
    OneAssist Consumer Solutions Address
    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
    View all OneAssist Consumer Solutions contact information