[Resolved]  OneAssist Consumer Solutions — service request-3930927

One assist relationship number: 3307776
Plan name: enhanced wa privilege single plan
Name: manoj kumar dash
Credit card number ending: 1795
Greetings from one assist social media team
"your membership cancellation is in process with vide service request number 3930927. As per the policy you need to cancel membership before 30 days for full refund. You will get the amount 949/- credited in your bank account within 5 to 7 working days" devendra,
It is a matter of regret that refund process is still pending and no amount is credited to my bank account.
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Mar 17, 2019
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Feb 13, 2019
OneAssist Consumer Solutions Customer Care's response
Dear Manoj,

Greetings from OneAssist!

We regret the inconvenience caused to you. Please be informed, we have forwarded your case to the concerned team. They will get in touch with you shortly. Request you to allow us sometime to get this checked regarding you case.

Regards,

Devendra,

OneAssist, Social Media Team.
Verified Support
Feb 13, 2019
OneAssist Consumer Solutions Customer Care's response
Dear Manoj,

Greetings from OneAssist!

We tried contacting you twice but the call went unanswered. Request you to share a convenient time to speak with you over call regarding your case.

Regards,

Devendra,

OneAssist, Social Media Team.
Complaint comments 

Comments

My case is pending for settlement since last two weeks.
No amount credited to my Bank A/c till to date.

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