[Resolved] OneAssist Consumer Solutions — sim tray missing | |||
Econ express shipping order I'd[protected] Sim tray missing in my phone after received. I need it very urgent. This kind of service I did not see in any customer service of all I went through earlier. As a responsible company you have to take care of the customer belongings as it is. But you are not maintained well and suffering the customers.Sim tray missing in my phone after received. Was this information helpful? | |||
Jun 3, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Aug 04, 2017 OneAssist Consumer Solutions Customer Care's response Dear Customer, Greetings from OneAssist..! We deeply regret the inconvenience caused to you & appreciate your patience. We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Brijesh Team OneAssist. Verified Support Aug 14, 2017 OneAssist Consumer Solutions Customer Care's response Dear Venkataram, Greetings from OneAssist..! We regret for any inconvenience caused to you. We have already forwarded your request to our team and you shall receive the SIM tray soon. We appreciate your patience in the interim. Regards Deepali Team OneAssist Verified Support Aug 14, 2017 OneAssist Consumer Solutions Customer Care's response Dear Venkataram, Greetings from OneAssist..! The SIM tray will be delivered to you within 4 -5 working days. We appreciate your patience in the interim. Regards Deepali Team OneAssist Verified Support Sep 08, 2017 OneAssist Consumer Solutions Customer Care's response Dear Venkataram, Greetings from OneAssist..! We have delivered you the SIM tray hence we have closed the case. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards Deepali Team OneAssist | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
My sim card try and Mi flip cover missing on repaired handset. Device Claim – Service Request # 2245959. Please intervene to get the same at the earliest. Please treat the matter as URGENT.
Sanjay Singh
Greetings from OneAssist...!
We are sorry to hear about your experience and regret the inconvenience caused to you.
We have forwarded your details to our team and they will get in touch with you shortly for the same.
We appreciate your patience in the interim.
Regards
Deepali
Team OneAssist
Greetings from OneAssist...!
As per the telephonic conversation, we have arranged to deliver your Sim tray and you should receive it soon.
We appreciate your patience in the interim.
Regards
Deepali
Team OneAssist