[Resolved] OneAssist Consumer Solutions — sim trays missing

fidelishealthcare

from Chandigarh, Chandigarh

Address:

New Delhi, Delhi, 110088

I have given my phone to oneassist and paid excess fee of more than 500+ to get my phone repared under insurance cover and after 1 month when i received back my repared cell phone, my sim trays were not there. What kind of service is this, without sim trays i can not operate my cell phone. Highly dissatisfied with your service.

I need my all sim trays back urgently.

Parts missing - 2 sim trays

My service request number 2538348.

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Jan 16, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 04, 2017

OneAssist Consumer Solutions Customer Care's response Dear Rachna,

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We request you to please purhcase the Sim Trays on your own and email us the job-sheet to [protected]@oneassist.in and we will reimburse the amount.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist

Dec 24, 2017

Updated by fidelishealthcare iam a housewife, how can I travel 11km to service centre to order sim trays and travel again afte 2-3 days to collect it.
you guyz are so irresponsible. I want my sim trays at my doorstep.