[Resolved] OneAssist Consumer Solutions — subscription extended without my consent

Divakar Dwivedi

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra
Website:	www.oneassist.in

Dear oneassist team
I have got a message for renewal of my plan without my consent. How can you extend without asking me...??? This is like a cheating. No one can accept this type of thing. You people have behaved totally unprofessional.
Kindly cancel my membership plan and refund my hard earned money immediately.

My details are following

Name:divakar dhar dwivedi
Membership id: [protected]
Relationship no : 1600489

Thanks in advance

Was this information helpful?

No (0)

Yes (0)

Feb 12, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jan 08, 2018

OneAssist Consumer Solutions Customer Care's response Dear Divakar,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 2746026 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist.