[Resolved]  OneAssist Consumer Solutions — subscription of one assist services

I had received a call from one assist services, asking me to apply for their services. I was in a meeting, and hence i was unable to follow the instructions clearly. Also, the signal was not proper so there were some inconveniences. I had not confirmed my application, but the amount has been debited from my account, as they might have mistaken me to have confirmed my application. I do not wish to access the services, and i want the amount of 1899/- to be refunded to my account. Please take care of this issue and resolve it immediately, as it is extremely urgent.
Was this information helpful?
No (0)
Yes (0)
Dec 14, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Nov 07, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Akash,

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist.
Nov 07, 2017
Updated by akash_dutta
Hi Brijesh,
My relationship number is 3043628, and my registered mobile number is +91-[protected]
Please look into the matter, and do the needful
Regards,
Akash
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OneAssist Consumer Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    4065
    Pending
    140
    Resolved
    3094
    OneAssist Consumer Solutions Phone
    +91 80 8033 3333 [Customer Service]
    +91 22 4298 3000 [Corp Office]
    OneAssist Consumer Solutions Address
    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
    View all OneAssist Consumer Solutions contact information