[Resolved]  OneAssist Consumer Solutions — They are auto renewing my plan which I don't want to renew

Last year 1899 waa deducted from my account, so i called one assist to cancel my plan, which they didn't and instead changed it ro some other plan and refunded me 899 back.
I was assured that next year you can cancel your membership, but today i got an email that says my plan will be automatically renewed which I don't want to renew
Membership id[protected]

Please cancel it ASAP
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Feb 19, 2022
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Jan 04, 2022
OneAssist Consumer Solutions Customer Care's response
Dear K C, We request you to provide us with your correct Membership Id for further processing - Andreya, Team OneAssist.
Verified Support
Jan 17, 2022
OneAssist Consumer Solutions Customer Care's response
Dear K C, We request you to provide us with your correct Membership Id for further processing - Andreya, Team OneAssist.
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