[Resolved]  OneAssist Consumer Solutions — they are not considering my insurance claim for damaged phone

Address:Ghaziabad, Uttar Pradesh, 201014

My oneassist insurance got over on 26 april 2019 i renewed it on 27 th april 2019. My phone got damaged recently. And dey are not covering it under insurance. I want my money back. I don’t want to continue with oneassist insurance plan.
Earlier also they didn’t consider my handset problem under their insurance by stating that it doesn’t come under accidental or liquid damage. They are just making excuses and not repairing my phone under insurance
Was this information helpful?
No (0)
Yes (0)
Jun 15, 2019
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
May 09, 2019
OneAssist Consumer Solutions Customer Care's response
Dear Garima,

Greetings from OneAssist!!!

We regret for any inconvenience caused to you.

We have forwarded your details to our team to investigate further. You will receive a call soon with a resolution.

We appreciate your patience in the interim.

Regards

Team OneAssist
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OneAssist Consumer Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    4065
    Pending
    140
    Resolved
    3094
    OneAssist Consumer Solutions Phone
    +91 80 8033 3333 [Customer Service]
    +91 22 4298 3000 [Corp Office]
    OneAssist Consumer Solutions Address
    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
    View all OneAssist Consumer Solutions contact information