[Resolved]  OneAssist Consumer Solutions — they did cheat

I had take mobile insurance last year on 5th may 2016 and i renew it again aon 29 july 2017.. How many times insurance company call me for payment and for renew. But in any call they did not tell me about claim condition.. After payment they said that you can not calim insurance till 15 days from renewal date after payment they did not told me that claim complain should be registered within 48 hours from the dammaged time. Now when i claim registered on 24 aug, they take my complain. On 25 aug they call me the claim can't be proceed beacuse time has been over.. Many time i tell him company did not tell me about 48 hours condition. And they did not message me about this condition on my mobile number.
Sir please help. I am belonging to middle class family and i am student. I cant afford too much money to spent and i do not have a time.
Sir plz help...