[Resolved] OneAssist Consumer Solutions — to deactivate the one assist

Shàñú Priyà V

from Sivagiri, Tamil Nadu

Address:

No :5 5 the street PALLAR NAGAR , dhimavaram, Kanchipuram, Tamil Nadu, 603002

Hi,

In my credit card statement without my permission i got the one assist mfee around 1399 inr. I request u to kindly deactivate the one assist and refund my money back

Relationship no: 2040280
Plan name : enhanced wa power single plan
Validity : 06/05/2020
My card last no : 1743

Kindly do the needful and deactivate the one assist and close this.
As my billing cycle i need to pay before june 6th.

Awaiting for ur response.

Regards,
Shanu priya v

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Jun 21, 2019

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

May 20, 2019

OneAssist Consumer Solutions Customer Care's response Dear Shanu,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist