[Resolved] OneAssist Consumer Solutions — to deactivate the one assist plan for my icici bank

Neha Bari

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600116

Hello sir/ madam,

As i have already raised a complaint 2 months back regarding the one assist plan activation in my bank account. Then i got a call from your side that i can deactivate this service in the month of may 2018 as the service amount is getting deducted in the month of june every year. Now i have been making the complaint in the month of may. So now can you please deactivate this service of amount getting deducted very year 2000 rs i dont want this service for protecting my atm cards...

And also for this year 2018 i dont want the amount should get deducted from my account.

Can you please take an action on this as soon as possible.

Thanks and regards,
Neha bari
[protected]

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Jun 25, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

May 25, 2018

OneAssist Consumer Solutions Customer Care's response Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 3200611 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)