[Resolved]  OneAssist Consumer Solutions — totally fraud and cheat

Address:Mumbai City, Maharashtra, 400058
Website:www.oneassist.com

I got my mobile booked online by my son as i am often busy, and also purchased insurance policy of oneassist. 3 weeks back, mobile slipped off my hands and screen cracked. I told my son to get claim from oneassist. He was asked to upload related documents.in reply to that they informed that as my son is minor, he is not eligible for insurance and its claim, i personally called company and told that my son was only helping to buy, neither he paid or used. If he was minor, why didn't they confirmed it at time of booking.
They didn't bothered and denied to transfer beneficiary name. Neither these thugs are helping nor they are ready to willing to give back the charges paid.
On googling i found that they are willfully doing same cheat in a way or other to harass claimant to the extent that he quits, curses them and get problem sort at his own level.
You can refer to my complaint number 2121026 and reach my number
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Aug 24, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Ashok,

Greetings from OneAssist..!

We are just a mediator. The decision is made by the insurance company. We hope your query was resolved.

Regards

Sagar

Team OneAssist
Jul 24, 2017
Updated by Ashok L
Where was this insurance company when you booked insurance ? Also tell me name which insurance company, as there is no reference anywhere in your communication of any other such connection?
How do you call that resolved where you have not provided any solutions, claim redemption or refunds of fee? I hence am not satisfied and declare query UNRESOLVED.
Complaint comments 

Comments

Where was this insurance company when you booked insurance ? Also tell me name which insurance company, as there is no reference anywhere in your communication of any other such connection?
How do you call that resolved where you have not provided any solutions, claim redemption or refunds of fee? I hence am not satisfied and declare query UNRESOLVED.

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