[Resolved] OneAssist Consumer Solutions — totally unethical | |||||
I have given my headset on to one assist in June 2017 to repair.They reverted my headset after repair.I renewed my policy in March 2018.My headset got damaged this June.Now they are telling that there is some unauthorised modification in my headset.They are not ready to provide receipt of previously repaired headset.IRDA and you should take action. Was this information helpful? | |||||
Jul 9, 2018 Complaint marked as Resolved Not resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jul 09, 2018 OneAssist Consumer Solutions Customer Care's response Dear Customer, Greetings from OneAssist..! We deeply regret for the inconvenience caused to you & appreciate your patience. We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in Should you require any further assistance, please reach us at[protected]. Regards, Brij Team OneAssist. | |||||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
My SR no is SR#3218685. I have given my handset in which only touch part was broken. Rest phone was fully functional. Now it's completely dead. Can someone take any action against them?