[Resolved]  OneAssist Consumer Solutions — tricked into buying a policy

Address:

Meerut, Uttar Pradesh, 250110

I got a call from hdfcergo for credit card policy on around 25th january telling me the benefits and all and letting me know that about 2000rs would be debited from my credit card in 3 months emi, i approved them for the policy and bought it.

After 2-3 days i got another call from, telling me about same kind of policy, same amount to be debited in 3 months emi, i told the guy that i already have the same kind of policy from hdfc ergo and already paid for it.in response he told me that they weren't able to process that policy for some reason and the amount (Apparently confusing me) and said they wanted to ask for my approval for the policy again, so i obviously got mislead by them into thinking they are the same people so i approved them for the policy again. Got my policy's hardcopy in around a week.

The following days when i was checking my credit card emis i saw 2 accounts of 2000rs for 3 months emi, obviously i hdfc ergo for the issue and they told me there's only one policy i got and no extra amount was deducted from my credit card, after explaining them that i got another call telling me that the previous policy wasn't processed properly and all, they told me there was no problem from their end, it was a few days later when i got another courier from some oneassist for same kind of policy, checking further details and getting more info from the bank i realised the latter call that i got wasn't from hdfc, it was from oneassist and they apparently happen to have same kind of policy. But what's shocking is that how they fooled me into getting their policy and even lying to me that the previous policy wasn't processed, also until i realised all this already a month passed, now if i cancel this oneassist policy i would only get 50%amount refund.
I'm really disappointed that how companies as big as oneassist do these kinds of frauds with people, i see no reason why i would suggest a company like this to other people to buy policies. I also wish to have my full money refunded but i wonder if oneassist can do this kind of shady work to trick people into getting a policy, they would really refund me my full money?