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[Resolved]  OneAssist Consumer Solutions — unauthorised charges debited from my credit card

Oneassist company debited my credit card by rs. 1399 on 18th august, 2018 without any approval from me. When i called them they said that before 45 days of payment they have sent email on my registered email id. When i checked details of my registered email id it was wrong and i corrected my right email id on today i. E. 4th september 2018.

Therefore i requested them to cancel renewal and refund me my debited amount. Now they are denying to refund that amount to me.

Please look after in this regards.
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Oct 6, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Sep 05, 2018
OneAssist Consumer Solutions Customer Care's response Dear Customer,

We regret the inconvenience caused. Request you to share your membership ID details on [protected]@oneassist.in or DM us on Twitter. So that we can assist you in your case.

Regards,

Devendra,

OneAssist, Social Media Team.
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    +91 80 8033 3333 [Customer Service]
    +91 22 4298 3000 [Corp Office]
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    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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