[Resolved] OneAssist Consumer Solutions — unauthorised credit card charges

karthikt23

from Chennai, Tamil Nadu

Address:

600004

I got a call from oneassist this morning stating that i will be charged rs1399 for security purposes of my credit card. I was in office and could not speak and understand more with them. I am not interested in such services and i want to cancelthe oneassist yearly service for security, charging rs.1399 on behalf of my credit card as soon as possible.

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Nov 18, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Oct 13, 2017

Updated by karthikt23 Please send me confirmation once after cancelling this service to [protected] number

Verified Support

Oct 16, 2017

OneAssist Consumer Solutions Customer Care's response Dear Karthik,

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist.