[Resolved] OneAssist Consumer Solutions — Unauthorised subscription to services | |||||
I was charged ₹1299 on my HDFC Credit card ending 718. It says I had purchased a product from OneAssist. But this purchase was completely unauthorised and I have no idea about such a transaction. Neither the bank asked me before charging such an amount on my card. I am not at all interested in any such product and thus do not wish to subscribe to any such service and request you to make full refund of the amount charged. Relationship number:2073367 Was this information helpful? | |||||
Jun 23, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support May 22, 2017 OneAssist Consumer Solutions Customer Care's response Dear Shubham, Greetings from OneAssist...! As per your request, we have cancelled your plan vide service request No.2006754 & the refund will get processed in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards Deepali Team OneAssist | |||||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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